01 / START A PROJECT WORDPRESS / COMMERCE / SYSTEMS

PROJECT INTAKE

Tell me what you are trying to build or fix.

Share the business problem, current website or system, what is not working today, and the outcome you want. I will use that context to understand the right technical direction.

WordPress WooCommerce Selldone Performance Maintenance Custom Systems
CONTEXT / PROBLEM / SYSTEM / OUTCOME PG — P01

02 / WHAT CAN I HELP WITH?

Choose the area closest to your project.

You do not need to know the exact technical solution. Start with the closest project type and explain the business problem, current system, and outcome you need.

01 BUILD

WordPress Development

New WordPress websites, rebuilds, custom page structures, content systems, technical improvements, and business-focused WordPress development.

USE WHEN You need a website built or improved.
Start WordPress Project
02 COMMERCE

WooCommerce Development

WooCommerce stores, product architecture, checkout, payments, shipping, integrations, custom functionality, and commerce workflow improvements.

USE WHEN You need WordPress-based commerce.
Start WooCommerce Project
03 COMMERCE PLATFORM

Selldone Development

Selldone store setup, commerce architecture, custom storefronts, APIs, integrations, automation, partner-managed implementations, and operational workflows.

USE WHEN You need a broader commerce system.
Start Selldone Project
04 PERFORMANCE

WordPress Speed Optimization

Diagnose slow WordPress websites across assets, images, caching, plugins, PHP, database behavior, Core Web Vitals, CDN delivery, and hosting.

USE WHEN Your site is slow or performance is degrading.
Request Performance Review
05 MAINTAIN

WordPress Maintenance

Ongoing updates, backups, monitoring, troubleshooting, performance checks, recovery readiness, and technical ownership for existing WordPress sites.

USE WHEN You need ongoing technical care.
Start Maintenance
06 CUSTOM SYSTEMS

Custom Web & API Systems

Custom applications, API clients, integration layers, backend workflows, internal tools, and business-specific web systems when standard platforms are not enough.

USE WHEN Your workflow needs custom architecture.
Discuss a Custom System
NOT SURE WHICH ONE FITS?

That is fine. Describe the problem first — the technology can be decided later.

03 / PROJECT INTAKE

Give me enough context to understand the project properly.

You do not need a finished specification. Share what exists today, what is not working, what outcome you want, and any important constraints around budget, timeline, platform, or integrations.

PROJECT BRIEF / NEW REQUIRED FIELDS *
01 YOUR DETAILS
02 PROJECT TYPE

Choose the closest option. The final technical direction can change after the project is reviewed.

03 BUSINESS CONTEXT
04 PROBLEM & OUTCOME
05 PROJECT CONSTRAINTS
06 ADDITIONAL CONTEXT

04 / HOW THE PROCESS WORKS

From project brief to a clear technical plan.

The process starts with context, not assumptions. I review the project, clarify unclear requirements, define the scope, agree the delivery approach, and then move into implementation.

01 BRIEF

Send the Project Context

Share the business, current system, problem, desired outcome, timeline, budget context, and anything else that may affect the project.

02 REVIEW

Review the Current Situation

I review the information provided and, where relevant, look at the existing website, platform, architecture, workflows, and technical constraints.

03 CLARIFY

Clarify the Unknowns

Missing requirements, assumptions, dependencies, integrations, priorities, and constraints are clarified before a solution is proposed.

04 SCOPE

Define the Technical Scope

The project is translated into a practical scope covering what will be built, changed, integrated, optimized, migrated, or maintained.

05 PROPOSAL

Agree the Delivery Plan

Scope, responsibilities, estimated timeline, commercial terms, assumptions, exclusions, and project milestones are agreed before work begins.

06 BUILD

Implement the Solution

Development, configuration, integration, optimization, migration, or other agreed technical work is carried out against the defined scope.

07 REVIEW

Test & Review

The implementation is reviewed against the agreed requirements, important functionality is tested, and required corrections are completed before handover or launch.

08 HANDOVER

Launch or Handover

The final system is launched, transferred, documented, or moved into an ongoing support and maintenance arrangement depending on the project.

BRIEF REVIEW CLARIFY SCOPE PROPOSAL BUILD REVIEW HANDOVER
PROJECT PRINCIPLE

The goal is not to jump into development as quickly as possible. The goal is to understand the problem well enough to build the right thing.

05 / WHAT HAPPENS NEXT

After you send the brief, the next step is clarity.

I review the project context, identify what is still unclear, and decide what information is needed before a useful scope or recommendation can be made.

01 RECEIVE

Project Brief Received

Your project details provide the initial business and technical context needed to understand the request.

02 REVIEW

I Review the Project

I look at the problem, current system, desired outcome, constraints, and any links or technical information you have provided.

03 CLARIFY

We Fill the Gaps

If important information is missing, I may ask follow-up questions about requirements, workflows, integrations, access, priorities, or constraints.

04 DIRECTION

Technical Direction

Once the problem is understood, the likely architecture, platform, service scope, or next technical step can be discussed more accurately.

05 SCOPE

Scope & Proposal

If the project is a good fit, the work can move into a defined scope covering deliverables, responsibilities, timeline, assumptions, and commercial terms.

06 FIT

If the Project Is Not a Fit

Not every request should become a project. If the requirement falls outside the appropriate scope, technology, budget, availability, or expertise, I will avoid forcing the wrong solution.

BRIEF REVIEW QUESTIONS DIRECTION SCOPE DECISION
IMPORTANT

Submitting the project form starts a discussion. It does not automatically confirm project acceptance, scope, price, or delivery date.

06 / FAQ

Questions before starting a project.

Every project is different, but these answers explain how scope, pricing, timelines, access, communication, revisions, and project fit are generally approached.

01 How much will my project cost?

Pricing depends on scope, complexity, integrations, platform, existing technical condition, timeline, and the amount of custom work required.

A useful estimate normally comes after the problem and project boundaries are understood well enough to define what work is actually required.

02 How long will the project take?

Timeline depends on the size of the project, requirement clarity, technical complexity, integrations, content readiness, review cycles, and whether an existing system must be changed or migrated.

A realistic delivery window should be agreed after the scope is defined rather than estimated from page count alone.

03 Do I need a complete technical specification?

No. You can start with the business problem, current situation, desired outcome, and important constraints.

Technical requirements can be clarified during the review and scoping process where appropriate.

04 What if I am not sure which platform I need?

That is fine. WordPress, WooCommerce, Selldone, or a custom application should not be selected only because the technology is familiar.

The platform should follow the business model, operational requirements, integrations, maintainability, budget, and long-term constraints.

05 Can you work on an existing website?

Yes. Existing WordPress, WooCommerce, performance, maintenance, and technical problems can be reviewed before deciding whether the best path is improvement, repair, migration, or rebuilding.

Existing architecture should be assessed before assuming that a rebuild is necessary.

06 What access will you need?

Access depends on the work. It may include WordPress, hosting, DNS or CDN, analytics, commerce platforms, APIs, staging environments, or other relevant systems.

Access should only be requested when it is actually required for review, development, deployment, or support.

07 How are revisions handled?

Review and correction cycles should be defined as part of the project scope. Changes that clarify or correct agreed requirements are different from introducing new functionality or changing the original scope.

Material scope changes may need to be estimated separately.

08 Who owns the website or code after the project?

Ownership, licenses, third-party software, platform accounts, reusable components, and project-specific deliverables should be clarified in the project agreement before work begins.

Third-party products and services remain subject to their own licenses and terms.

09 Do you provide support after launch?

Post-launch support can be included in the project or handled through a separate maintenance arrangement, depending on the system and ongoing technical requirements.

Explore WordPress Maintenance →
10 What if my project is not a good fit?

Not every enquiry needs to become a project. A request may fall outside the appropriate technical scope, available capacity, budget, timeline, or area of expertise.

It is better to identify that early than to force an unsuitable implementation.

STILL UNSURE ABOUT SOMETHING? Ask a general question
07 / READY TO START? CONTEXT → REVIEW → DECISION

HAVE ENOUGH CONTEXT?

Send the brief. I’ll start with the problem.

If you already know what you need, use the project form above. If the requirement is still unclear, you can start with a general question instead.

BUSINESS PROBLEM PROJECT CONTEXT TECHNICAL DIRECTION CLEAR NEXT STEP